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03AI product · Lead operations

Every enquiry becomes an action.

A SaaS landing page and product concept for an AI intake assistant that turns calls and messages into structured, routed work.

relay●Product   Use cases   Sign in
NEW ENQUIRY · 10:42

“We need a 6 × 8 metre workshop near Leeds…”

RELAY SUMMARY

Intent: workshop quote
Region: Leeds
Missing: access width

Review and route →

The product thinking

Challenge

Service teams lose valuable context between the first enquiry and the person who needs to act. Manual notes are inconsistent and follow-up is slow.

Solution

A transparent intake workflow that captures the conversation, identifies intent, asks for missing details and routes a concise action brief.

Primary audience

Sales and service teams handling high volumes of calls, forms and partner enquiries.

User journey

  1. Capture the conversation
  2. Extract intent and details
  3. Confirm uncertain information
  4. Route the next action

Capabilities

  • AI workflow design
  • Product UX
  • Voice integration
  • Automation logic

Design direction

Technical precision made approachable, with visible system reasoning.